Last updated: 24 May 2026
These Business Terms & Conditions apply to Spinach users, including people ordering food and food providers who list meals, groceries, produce, or other local food items. By using Spinach, you agree to use the service responsibly and in line with applicable laws.
1. About Spinach
Spinach is a local food marketplace. It supports regular product listings, live food sessions, and simple conversations around food choices and orders. Food providers on Spinach are independent businesses or individuals, unless clearly stated otherwise.
2. Accounts and information
You are responsible for providing accurate account, contact, location, product, pricing, and order information. You are also responsible for keeping your account access secure.
3. Orders and payments
An order may be accepted, rejected, cancelled, or adjusted depending on availability, preparation capacity, delivery limitations, payment status, or suspected misuse. Payment processing may be handled by trusted third-party payment providers.
4. Responsibilities of food providers
Food providers are responsible for accurate listings, safe food handling, lawful business activity, product quality, availability, pricing, order preparation, and any permits, approvals, or registrations required in their location.
5. Responsibilities of people ordering food
People placing orders are responsible for reviewing item details, providing accurate delivery or collection information, being available to receive orders, and paying all applicable charges.
6. Live sessions and conversations
Spinach may allow food providers and people ordering food to communicate through live sessions, comments, messages, lists, or Close Circles. Users must not post unlawful, misleading, abusive, unsafe, or harmful content.
7. Returns, refunds, and cancellations
Returns, refunds, and cancellations are handled according to the Return & Refund Policy and any additional rights provided by applicable local law.
8. Availability and changes
Spinach may change, suspend, or discontinue parts of the service from time to time. We may also update these terms when needed. Continued use of Spinach after changes means you accept the updated terms.
9. Limitation of liability
To the extent permitted by law, Spinach is not liable for indirect, incidental, or consequential losses arising from use of the service, delays, unavailable items, provider actions, or events outside reasonable control.
10. Contact
For questions about these terms, please contact Spinach using the details on the About Us page.